If you have booked or are planning to book a retreat with us and want to know more about our returns policy please contact us.
Please see the procedures we will ask you to follow whilst on retreat. A copy will be on your bed when you arrive. There are also a number of procedures that our staff follow to keep our retreats clean and safe. This document can be sent out to you if required.
1 Please use you own yoga mat or the one given to you and no one else’s.
2 Have your own pocket hand sanitiser and face mask to carry about with you if need be and to have in your room.
3 Have your own water bottle to refill in your designated bathroom. All bathrooms have water that is for drinking.
4 Keep your wetsuit for the whole weekend. Making sure you know which is yours.
5 Whilst here with us wash hands regularly.
6 Try to keep a social distance with other guests when and where possible.
7 Transport to and from swim locations will either be in your own vehicle or in a 4 seater taxi.
8 On arrival you will be assigned a bathroom for use during the whole retreat.
9 At meal times please sit in the same seat where possible.
10 Keep bedrooms well ventilated where possible
11 Try to keep a social distance of approx 2m during your stay with us.
12 You will be asked to remove all of your bed linen and towels and place in a bin bag at the end of the retreat.
13 If at any point over the retreat you feel uncomfortable with how we are handling the retreat please come and see us and air any concerns straight away.
We believe that we are taking every precaution to ensure your safety but if you are unhappy about anything please do come and see a member of our team straight away so we can resolve any issues for you.