privacy policy

Who we are

Our website address is: https://thezestlife.co.uk.

What personal data we collect and why we collect it

Contact Details

We collect your email address, phone number and address via our contact form and our booking form. These will only be used for the purpose of your transactions or bookings with us. These details will be held in accordance with the UK General Data Protection Regulation (GDPR) 2020. We do not sell or share details with any third parties and do not contact you for direct marketing purposes unless you have agreed to be contacted in this way.

If you sign up to our newsletter we will use your email address. This will only be used to send you our newsletter and special offers. We use Mailerlite to write our newsletters and you can unsubscribe at any time by following the link on your latest newsletter. Your contact details will be deleted from our mailing list.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will not share your personal data to any third party. If, for our legitimate business needs, this becomes necessary we will ask for your consent in advance.

We may share your data:

to exercise our legal rights (for example in court cases);

for the prevention, detection, investigation of crime or prosecution of offenders; and

for the protection of our employees and customers.

However, under no circumstance are they allowed to make use of this information unless you have specifically given them permission to do so.

We will never sell or rent our customer data to other organisations for marketing purposes.

How long we retain your data

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 10 years.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can also ask what personal data we hold about you at any time, to ask us to update and correct out-of-date or incorrect personal data and the right to opt out of any marketing communications we may send you.

If you wish to do any of the above, please contact us using the contact details set out below.

Your data

We retain your contact information for our legitimate business need and in order to provide our services. If we need to process your personal data for other purposes, we ask for your consent in advance.

Contact Information

If you have any questions about how The Zest Life uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

phone us on: 07989 512859
e-mail us at: Laura@thezestlife.co.uk
write to us at: Brynford House, 21 Brynford St, Holywell CH8 7RD

You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at ico.org.uk